Why Cell Back Up?

Why Cell Back Up?

What exactly is Cell Back-Up and do I need it for my security system?

In at least 10% of all break-ins, telephone or broadband IP infrastructure cables are cut prior to entry. If a criminal cuts your communication line, he has in effect disabled your security system since most security systems communicate back to the monitoring center over a phone or IP line. Cellular back-up provides backup communication paths for the reporting of alarms in the event of a loss or cut of your primary communication line. Sonitrol recommends that every alarm system be equipped with a cell back-up device.

How does cell back-up work?

When the communication line is cut, a signal is immediately sent to the Sonitrol Monitoring Center telling us that the phone line is down, at which point we will dispatch police. Too, because the cell back-up unit maintains constant communication with the Monitoring Center, Sonitrol is still able to monitor the facility, providing continuous information to the police department as to the intruders movements as they arrive on scene.

It is important that you determine where your telephone or broadband IP infrastructure cables enter your building. If you have any exposed cables, take immediate steps to secure them. Don't make the criminals' job easy.

As your security provider, our number one priority is to provide comprehensive security for your facility. We want to ensure that we can continue to provide cellular back-up to you going forward. In order to do so, we need to hear from you.

Call your local Sonitrol representative or 1-877-SONITROL today

Consider the Facts

Over 98% of alarm activations are false alarms. And with each alarm call costing taxpayers in police time and resources, more and more communities are looking for ways to respond to alarms more effectively. Many communities now require verified response—confirmation by an alarm company or an eye witness that an actual intrusion is in progress—before dispatching police.


The average police response time for non-verified alarm activation now exceeds 45 minutes in many communities. The longer the response time, the lower the chances of police stopping an intrusion in progress and apprehending the criminals.


Increasingly sophisticated crimes, including internal theft and fraud, and crimes accompanied by other disasters such as fire or explosions, overtax traditional alarm systems.

Cutting-Edge Security

Cutting-Edge Security

When & Where you need it most

Single source integrated security solutions for intrusion, video, access and fire. As more cities and municipalities require verification before dispatching police to an alarm, our ability to verify intrusion—through patented technology, in real-time—offers unrivaled credibility with law enforcement and security for our customers.