Hyatt Coin and Gun Case Study

Hyatt Coin and Gun Case Study

Learn more about how SONITROL uses thermal cameras to protect Hyatt Guns, not only keeping the customers store and merchandise safe but also keeping illegal guns off the streets

THE CUSTOMER: Hyatt Guns - Charlotte, NC 

BACKGROUND: Hyatt Guns, located in Charlotte, NC, features more than 7,000 guns in stock on any given day, making it the largest specialty gun shop in the United States. As a high-profile gun store with thousands of firearms and countless rounds of ammunition, such a location is a prime target for somebody up to no good, or worse.

THE CHALLENGE: “| don’t want a picture of the guy that broke into my store, | want to catch the guy that breaks into my store,’ said Larry Hyatt, Owner, in clearly outlining his security goals. Hyatt continued, “Gun stores are a high-priority target for crime, and we wanted the best system available. In the firearms industry, part of our licensing requirement is that we must be responsible business people and not let any of these guns out of our store without proper vetting."


“We've got a huge responsibility to make sure these guns do not get into the wrong hands.”


THE SOLUTION: Larry Hyatt chose SONITROL to install thermal cameras to increase surveillance capability for his shop’s perimeter and surrounding real estate.” The way the bad guys are doing crime, they  know after breaking in that they have a number of minutes before the police arrive. Thermal cameras with around-the-clock monitoring give us the timing edge” explained Hyatt.

THE PRODUCT: The Sonitrol Thermal Camera is an all-in-one solution with features such as embedded VIGIL Server software, edge-based recording and advanced analytics. The camera was designed with the integrator in mind, offering advanced features while enabling easy deployment and set-up using innovative QR code technology—all at a highly affordable price. Edge-based recording software and an advanced analytics engine eliminate the need for an onsite server.

THE BENEFITS: Since installation of their thermal cameras, Hyatt Guns has had a number of positive intrusion alarms. SONITROL Carolinas, through 24/7 monitoring, confirms movement and calls the police. Previously, the gun store had a standard video surveillance system, “But it was no good at night. Thermal cameras are a great prevention tool.’ SONITROL thermal cameras keep false alarms to a minimum, which is essential in helping police increase their effectiveness and efficiency. The performance of thermal camera technology in preventing break-ins and significantly reducing false alarms has prompted Larry Hyatt to already consider expanding the areas he has under thermal surveillance.


SONITROL Thermal Cameras help keep guns off the streets!

Consider the Facts

Over 98% of alarm activations are false alarms. And with each alarm call costing taxpayers in police time and resources, more and more communities are looking for ways to respond to alarms more effectively. Many communities now require verified response—confirmation by an alarm company or an eye witness that an actual intrusion is in progress—before dispatching police.


The average police response time for non-verified alarm activation now exceeds 45 minutes in many communities. The longer the response time, the lower the chances of police stopping an intrusion in progress and apprehending the criminals.


Increasingly sophisticated crimes, including internal theft and fraud, and crimes accompanied by other disasters such as fire or explosions, overtax traditional alarm systems.

Cutting-Edge Security

Cutting-Edge Security

When & Where you need it most

Single source integrated security solutions for intrusion, video, access and fire. As more cities and municipalities require verification before dispatching police to an alarm, our ability to verify intrusion—through patented technology, in real-time—offers unrivaled credibility with law enforcement and security for our customers.