Dental Practice Case Study

Dental Practice Case Study

Learn how SONITROL protected a specialty dental office containing confidential medical and financial records, along with expensive medical equipment and drugs to treat the patients. Read the full story below or click the image to view the news video associated with this case study.

CUSTOMER: Affordable Dentures - Nashville, TN

BACKGROUND: Affordable Dentures specializes in dentures and dental implants whose office contains confidential medical and financial records of its patients, along with expensive medical equipment and drugs to treat the patients. Such a location makes this a prime target for burglars, which is exactly why Dr. Andrew Burton called Sonitrol to protect his building. In the past year, the business had two break-ins and no apprehensions while being secured by a SONITROL competitor. Dr. Burton had enough so he called SONITROL to evaluate his business’s security needs.

THE CHALLENGE: How can SONITROL protect Affordable Dentures from future break-ins and apprehend the criminals who are responsible?

STRATEGY & PLAN: In order to properly secure Affordable Dentures due to several recent break-in attempts, Jacob from SONITROL evaluated the building taking note of where the records, equipment and drugs were located. SONITROL Audio Sensors and SONITROL SonaVision® were then strategically installed throughout the building so if a break-in occurs, it will trigger a silent alarm to the Central Station where they will be able to hear and see inside the building and can verify to police that it is a crime in progress.

THE RESULTS: Late October 2017, a third break-in occurred for the year but this time, Sonitrol was protecting Affordable Dentures. The SONITROL Central Station received an alarm of audio and video detection and were able to verify to police that an actual break-in occurred in real-time. Because it was a verified alarm, this led Police to arrive quickly and apprehend one of the criminals in the building. After watching back to the footage, they realized that there was one more criminal inside hiding in the ceiling. Minimal damage was done to the business but luckily, nothing was missing and illegal drugs were kept off the streets!


Click to view the news video as shown above or download the full PDF version of this case study.

Consider the Facts

Over 98% of alarm activations are false alarms. And with each alarm call costing taxpayers in police time and resources, more and more communities are looking for ways to respond to alarms more effectively. Many communities now require verified response—confirmation by an alarm company or an eye witness that an actual intrusion is in progress—before dispatching police.


The average police response time for non-verified alarm activation now exceeds 45 minutes in many communities. The longer the response time, the lower the chances of police stopping an intrusion in progress and apprehending the criminals.


Increasingly sophisticated crimes, including internal theft and fraud, and crimes accompanied by other disasters such as fire or explosions, overtax traditional alarm systems.

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Single source integrated security solutions for intrusion, video, access and fire. As more cities and municipalities require verification before dispatching police to an alarm, our ability to verify intrusion—through patented technology, in real-time—offers unrivaled credibility with law enforcement and security for our customers.