Security Today

ALARM RESPONSE - CENTRAL STATIONS RESPOND TO ALARMS, BUT FALSE ALARMS ARE A PROBLEM

January 4, 2016

Julie Beach

Security Today

For years, the alarm industry has framed alarm verification around a simple and actionable response. When an alarm is triggered by an external factor, an agency is then responsible for responding to the incident. Central stations have become well trained in responding to an event and tasking the appropriate responder to further investigate the event; however, this process has come at a large cost to the law enforcement due to the increasing high number of false alarms.

https://securitytoday.com/articles/2016/01/04/alarm-response.aspx

Consider the Facts
RISING FALSE ALARM RATES

Over 98% of alarm activations are false alarms. And with each alarm call costing taxpayers in police time and resources, more and more communities are looking for ways to respond to alarms more effectively. Many communities now require verified response—confirmation by an alarm company or an eye witness that an actual intrusion is in progress—before dispatching police.

LONGER RESPONSE TIMES

The average police response time for non-verified alarm activation now exceeds 45 minutes in many communities. The longer the response time, the lower the chances of police stopping an intrusion in progress and apprehending the criminals.

NON-TRADITIONAL THREATS

Increasingly sophisticated crimes, including internal theft and fraud, and crimes accompanied by other disasters such as fire or explosions, overtax traditional alarm systems.

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