Alarm Response - Central stations respond to alarms, but false alarms are a problem

January 4, 2016
Julie Beach
Security Today

For years, the alarm industry has framed alarm verification around a simple and actionable response. When an alarm is triggered by an external factor, an agency is then responsible for responding to the incident. Central stations have become well trained in responding to an event and tasking the appropriate responder to further investigate the event; however, this process has come at a large cost to the law enforcement due to the increasing high number of false alarms.